Last Updated: January 30, 2026

Welcome to Monka. By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Overview
This website is operated by Monka. Throughout the site, the terms “we”, “us” and “our” refer to Monka. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
2. Eligibility and Usage
By using this site, you represent that you are at least 18 years of age. You agree not to use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including but not limited to copyright laws).
3. Payments (Razorpay)
  • Security: All payments made on our website are processed through Razorpay, a secure third-party payment gateway.
  • Authorization: By providing your payment information, you authorize us (via Razorpay) to charge the amount due for your order.

Failure of Payment: We are not responsible for payment failures resulting from incorrect details or technical issues on the side of the issuing bank or the payment gateway.

4. Shipping & Delivery
  • We aim to dispatch orders within 24–48 hours of receiving them.
  • Delivery times vary based on your location. While we strive for timely delivery, Monka is not liable for delays caused by our logistics partners.
5. Returns and Refunds Policy

We want you to be satisfied with your purchase. However, because our products are food items, the following rules apply:

  • 3-Day Window: You have 3 days from the date of delivery to request a return or report an issue.
  • Conditions for Return: Returns are only accepted if the product is damaged during transit, expired, or if the incorrect item was delivered.
  • Seal Integrity: For hygiene and safety reasons, we cannot accept returns for any product where the seal has been broken or the packaging has been opened.
  • Process: To initiate a return, please email
6. Pricing and Product Accuracy
  • Prices for our products are subject to change without notice.
  • We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
7. Limitation of Liability

Monka shall not be liable for any injury, loss, claim, or any direct/indirect damages of any kind arising from your use of any of our products or our website. Our liability is limited to the amount paid for the product in question.

8. Governing Law

These Terms and Conditions and any separate agreements shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Kolhapur, Maharashtra.

9. Contact Information

Questions about the Terms of Service should be sent to us at support@monka.in.