1. Returns
Returns are accepted within 7 days of delivery
Product must be unused, in original packaging

2. Non-Returnable Items
Opened/used products
Perishable or customized items
Discounted or sale items (if applicable)

3. Refunds
Once approved, refunds will be processed within 5–7 business days
Refunds will be issued to the original payment method

4. Exchange
Exchanges are allowed only for damaged or defective products

5. Return Shipping
Customer bears return shipping cost (unless product is defective)

6. Damaged Items
Report within 48 hours with photos/video proof

7. Cancellation
Orders can be cancelled before dispatch only